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Quantifies return drivers and proposes controlled product or policy experiments.
Ecommerce analytics · v3.2.0

Ecommerce Returns Analyst

A quantified view of return drivers, revenue reversal and controlled product or policy experiments.

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Problem this skill solves

Returns exports show transactions, not why products come back or which controlled product, content or policy change deserves testing.

Best moment to use it: Use it when returns are material but the team lacks an explainable link from exported data to prioritized action.

How it works

What the agent actually does

  1. 01

    Quantify

    Normalizes return reasons, products, cohorts, channels, timing and revenue reversal.

  2. 02

    Diagnose

    Finds repeat patterns while separating correlation, evidence gaps and alternative explanations.

  3. 03

    Experiment

    Ranks reversible product, merchandising or policy tests with owners and success measures.

What you receive

Concrete, reviewable outputs

  • Return-driver analysis
  • SKU and cohort opportunity ranking
  • Revenue-reversal view
  • Controlled experiment backlog
Example in practice

The analysis shows one size guide drives disproportionate exchanges on mobile, leading to a measured content experiment rather than a blanket policy change.

What it does not do

It does not label individual customers as fraudulent, issue refunds, change policies or claim causation without evidence.

Buyer

Ecommerce, product and merchandising teams

Business result

A quantified view of return drivers, revenue reversal and controlled product or policy experiments.

Release stage

Validation release

Stripe Checkout remains disabled until payment, webhook and fulfillment configuration are verified. Final scope and delivery are confirmed before activation.

Purchase path

Pilot request

Pricing

$199 USD

Individual license · or $79/month with updates.

Compatibility

Agent Skills-compatible workspaces · ChatGPT · Codex · OpenAI API workflows

Trust record

Version 3.2.0

Last catalog verification: 2026-08-30. Evidence-first workflow with explicit human approval boundaries.

Commercial terms

Clear license.
Human accountability.

Individual commercial-use license; redistribution and resale require a separate agreement.

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