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Creates a neutral, policy-grounded HR record and routes sensitive cases safely.
HR operations · v3.2.0

HR Case Triage

A neutral, policy-grounded case record with sensitivity detection and authorized routing.

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Problem this skill solves

Employee requests arrive through many channels and can expose sensitive information or be routed inconsistently before the right HR owner sees them.

Best moment to use it: Use it for employee-service intake where benefits, leave, payroll, conduct or other sensitive requests need consistent routing.

How it works

What the agent actually does

  1. 01

    Record

    Creates a neutral case summary from the employee's words and approved supporting information.

  2. 02

    Protect

    Detects sensitive categories, access restrictions, missing facts and policy-linked urgency cues.

  3. 03

    Route

    Assigns the case to the authorized HR queue with a complete, auditable intake record.

What you receive

Concrete, reviewable outputs

  • Neutral HR case record
  • Sensitivity and access flags
  • Policy and missing-information checklist
  • Authorized routing recommendation
Example in practice

A mixed payroll and leave message is split into one controlled record, sensitive medical detail is restricted and the correct HR owners are identified.

What it does not do

It does not make employment decisions, investigate allegations, provide legal advice or disclose sensitive case data broadly.

Buyer

HR operations and shared-services teams

Business result

A neutral, policy-grounded case record with sensitivity detection and authorized routing.

Release stage

Validation release

Stripe Checkout remains disabled until payment, webhook and fulfillment configuration are verified. Final scope and delivery are confirmed before activation.

Purchase path

Pilot request

Pricing

$399 USD

Individual license · or $149/month with updates.

Compatibility

Agent Skills-compatible workspaces · ChatGPT · Codex · OpenAI API workflows

Trust record

Version 3.2.0

Last catalog verification: 2026-08-30. Evidence-first workflow with explicit human approval boundaries.

Commercial terms

Clear license.
Human accountability.

Individual commercial-use license; redistribution and resale require a separate agreement.

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